Privacy Policy

Paper & Poise – Privacy Policy

At Paper & Poise, your privacy is important to us. We're committed to protecting your personal information and being transparent about how it’s collected, used, and safeguarded. By using our website, you agree to the practices outlined below.

1. Information We Collect

Personal Information
When you shop or get in touch with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (securely processed through trusted third-party gateways)

Usage Data
We automatically collect basic browsing data, such as:

  • Pages visited

  • Time spent on the site

  • Clicks and navigation behavior

  • Browser and device information

Cookies & Tracking
We use cookies to:

  • Enable essential site features

  • Personalize your shopping experience

  • Analyze traffic and user behavior

You can manage your cookie preferences via your browser settings.

2. How We Use Your Data

We use your information to:

  • Process and deliver your orders securely

  • Improve website performance and customer experience

  • Communicate order updates and provide support

  • Share exclusive offers and updates (only if you opt in)

3. Data Security

  • Your data is stored on secure systems

  • Sensitive data (like payment info) is encrypted and handled by PCI-compliant services

  • We do not sell or share your personal information without your consent, except when necessary to operate our services

4. Third-Party Sharing

We only share your data with trusted partners essential to our operations, including:

  • Payment processors

  • Shipping and delivery services

  • Email platforms for transactional and (opt-in) marketing messages

  • Review services to collect feedback

5. Your Rights

You remain in control of your personal data. You can:

  • Access and update your personal details

  • Request deletion of your data (as permitted by law)

  • Opt out of promotional emails at any time

  • Adjust cookie settings through your browser

6. Communications

Messages sent via our contact forms or email may be stored securely for service quality purposes. Your messages remain private and are never shared without your permission.

7. Policy Updates

We may revise this Privacy Policy periodically. The most up-to-date version will always be published on our website. Please check back from time to time.

8. Contact Us

Have questions about your data or privacy?
Reach out to us via the Contact Us page — we're here to help.